arion game Privacy Policy –
How We Handle Your Data

01 Overview and Scope

This Privacy Policy applies to all personal data collected and processed by arion game in connection with your use of the platform, including account registration, deposits, gaming activity, withdrawals, and customer support interactions.

arion game is an online gaming platform serving players in the Philippines. This policy is written to reflect our obligations with respect to the personal data of Filipino players and users. All data is processed in accordance with applicable data protection standards.

02 Information We Collect

arion game collects the following categories of personal data:

We do not collect sensitive personal data such as religious beliefs, political views, or health records, except where required by law in relation to responsible gaming self-exclusion requests.

03 How We Use Your Information

Personal data collected by arion game is used for the following purposes:

• Account creation and management – to register and maintain your arion game account, including OTP-based verification and KYC identity checks.
• Transaction processing – to process deposits in PHP and withdrawal payouts to your registered Philippine bank account or e-wallet.
• Platform security – to detect and prevent fraud, account misuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Customer support – to respond to your account queries, technical issues, and withdrawal requests.
• Responsible gaming – to honour self-exclusion requests and apply session or deposit limits where you have set them.
• Platform improvement – to understand how the platform is used and improve game selection, interface design, and performance.
• Legal compliance – to comply with applicable laws and respond to lawful requests from competent authorities.

04 Legal Basis for Processing

arion game processes your personal data on the following legal grounds:

• Contract performance – processing is necessary to provide the gaming services you have registered for and to fulfil the Terms & Conditions agreement.
• Legal obligation – certain data processing is required by applicable law, including KYC and anti-money laundering requirements.
• Legitimate interests – arion game has a legitimate interest in maintaining platform security, preventing fraud, and improving its services, provided this does not override your own rights and interests.
• Consent – where we rely on your consent for optional data processing (such as non-essential marketing), you may withdraw consent at any time by contacting support.

05 Sharing of Personal Data

arion game does not sell your personal data to third parties. Your data may be shared with the following categories of recipients only where necessary:

• Payment processors and Philippine banking partners – to facilitate deposits and withdrawal payouts in PHP.
• Identity verification service providers – to conduct KYC checks as required during account setup and withdrawal processing.
• Game software providers – limited technical identifiers may be passed to game engines to manage your session; no financial data is shared for this purpose.
• Legal and regulatory authorities – where arion game is legally required to provide information in response to a lawful request.
• IT infrastructure and security providers – for hosting, platform maintenance, and fraud detection under appropriate data processing agreements.

All third parties with whom arion game shares data are required to handle your information securely and only for the specified purpose. We do not permit third parties to use your data for their own independent marketing or commercial purposes.

06 Data Security

arion game uses SSL encryption on all platform connections to protect data transmitted between your device and our servers. Account access is protected by password authentication and OTP (one-time password) verification at login and for sensitive account actions.

Internal access to player data is restricted to authorised arion game personnel who require it to perform their duties. We conduct regular security reviews of our systems and data handling practices.

07 Data Retention

arion game retains personal data for as long as your account is active and for a reasonable period afterwards as required by applicable law and our operational obligations. Specific retention periods are determined by:

• The type of data and its purpose.
• Legal and regulatory requirements related to financial records and identity verification.
• The need to resolve disputes or enforce agreements after account closure.

When personal data is no longer required, it is securely deleted or anonymised. KYC documents and transaction records are typically retained for a defined period following the end of the account relationship, as required by applicable financial regulations.

08 Your Rights as a Player

As a registered player, you have the following rights with respect to your personal data held by arion game:

• Right of access – request a copy of the personal data we hold about you.
• Right to correction – request that inaccurate or incomplete personal data be corrected.
• Right to erasure – request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing – ask us to limit how we use your data in certain circumstances.
• Right to object – object to data processing based on our legitimate interests.
• Right to withdraw consent – where we process data based on your consent, withdraw that consent at any time.

To exercise any of these rights, contact arion game support using the email address in the footer of this page. We will respond within a reasonable timeframe. Some requests may require identity verification before we process them.

09 Cookies and Tracking

arion game uses cookies and similar technologies to maintain your session, remember your preferences, and understand how the platform is used. Cookies do not contain your financial data or passwords.

Types of cookies used:

• Essential cookies – required for the platform to function, including session management and security features. These cannot be disabled without affecting core functionality.
• Analytics cookies – used to understand how players navigate the platform, which pages are visited most, and where technical issues occur. Data collected is aggregated and not linked to individual identifiable records.
• Preference cookies – used to remember settings such as language and display preferences between sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use arion game.

10 Updates to This Policy

arion game may update this Privacy Policy at any time. The effective date at the top of this page reflects the most recent version. Registered players will be notified of material changes through their registered email address or via an in-platform notification.

Continued use of arion game after an update to this policy constitutes acceptance of the revised version. If you do not agree with any changes, stop using the platform and request account closure through support.

For any privacy-related questions or requests, contact arion game using the support email in the footer.